Two-Factor Authentication (2FA)

Add an additional layer of security to your account with two-factor authentication (2FA). When you sign in to your Firstrade account, you'll enter your password and an authentication code generated on your device.

Using an Authentication App

We recommend using an authentication app like Authy or Google Authenticator. Before you can enable 2FA, you'll need to download an authentication app. Here are a few we support:

How to Enable 2FA

Mobile

  1. Download or update to the latest Firstrade mobile app
  2. Login to your account
  3. Go to Account -> App Settings
  4. Turn on the toggle for Two Factor Authentication
  5. Follow the on-screen instructions to complete the setup

Web

  1. Login to your Firstrade account
  2. Go to Accounts -> Profile -> Login/PIN
  3. Click on “Turn on 2FA”
  4. Follow the on-screen instructions to complete the setup 

Logging in with 2FA

After you enter your username and password, you will be prompted for a 6-digit authentication code. Open your authentication app and note the code it creates for Firstrade. Enter the code in the Firstrade mobile app or website to finish signing in.

Note that it is important to keep in mind the timing of the code generated in your authentication app. A new code is generated every minute and you will need to enter that code when signing in within that timeframe.

Using Your Backup Code

If you ever lose access to your phone, you can use your one-time backup recovery code to log into your Firstrade account. Note that using your backup code will automatically disable 2FA and you’ll need to enable it again after you’re back into your account.

Lost your backup code? You can access your account by resetting your credentials and disabling two-factor authentication. Reset credentials

Disable 2FA

Mobile

  1. Login to your account
  2. Go to Account -> App Settings
  3. Turn off the toggle for Two Factor Authentication
  4. Follow the on-screen instructions to finish disabling 2FA

Web

  1. Login to your Firstrade account
  2. Go to Accounts -> Profile -> Login/PIN
  3. Click on “Turn off 2FA”
  4. Follow the on-screen instructions to finish disabling 2FA

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